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NCERT Solutions for Class 10 Social Economics Chapter 5 Consumer Rights - Learn CBSE

Question 1. Why are rules and regulations required in the marketplace? Illustrate with a few examples. Answer 1 There are several chances of exploitation of the 1t0h in the marketplace. In such circumstances, rules and regulations are required for the protection of the consumers in the marketplace. Question 2. What factors gave birth to the consumer movement in Fhapter Trace its evolution.

Answer 2 In India, the consumer movement originated as a social force with the necessity of protecting and promoting the interests of consumers against unethical and unfair trade practices. Rampant food shortages, hoarding, class 10th economics chapter 5 ncert solutions marketing, adulteration of edible oil gave birth to the consumer movement in an organised form in s.

Till the s, consumer organisations were largely engaged in writing articles solitions holding exhibitions. They formed consumer groups to look into the malpractices in ration shops and over-crowding in the road passenger transport. This movement succeeded in bringing pressure on business firms as well as government to correct business conduct. Question 3. Explain the need for consumer consciousness by giving two examples.

Answer 3 a The need for consumer awareness was felt when traders and manufacturers began to indulge in unfair practices such chpater they began to charge high prices, sell adulterated goods, weight less than what they should. Question 4. Mention a few factors which cause exploitation of consumers. Answer 4 Factors causing exploitation of consumers. The fhapter class 10th economics chapter 5 ncert solutions advantage of this situation.

They begin to calss those items. This leads to the exploitation of the consumers. Often, when the consumers do not check economkcs retail price of a commodity on chspter packing, sellers add extra charges to the.

In places where there is no awareness of consumer rights and the COPRA, consumer exploitation is uncontrolled. Also, shopkeepers brush off their responsibility by claiming that the manufacturer is to blame. Consumers feel soutions in this situation.

This happens when large companies are producing economocs goods. These companies with huge wealth and power can manipulate the market in various ways. This also leads to the exploitation of the consumers. Question 5. What econpmics the rationale behind the enactment of Consumer Protection Act ? Answer 5. Ecoomics Class 10th economics chapter 5 ncert solutions was passed to bring pressure on business class 10th economics chapter 5 ncert solutions as well as government to correct business conduct, class 10th economics chapter 5 ncert solutions may clase unfair and against the interest of the consumers at large.

Question 6. Describe some of your duties as consumers if you visit a shopping complex in your locality. Answer 6. If solutionns want their rights they should also observe the following duties: 1. After a purchase we must insist on cash memo. While purchasing goods we must be careful about the quality of goods as well the guarantee of products and services. Consumers should form Consumer Awareness Organisations in their localities to help and aware.

Consumers must know their rights and must exercise class 10th economics chapter 5 ncert solutions. Question 7. Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why? Answer 7. While buying a bottle of honey or a biscuit packet, the logo or mark one will have to look for is ISI or Agmark.

These are logos and certifications which help consumers get assured of quality while purchasing goods and services. Only those producers are allowed to use these marks who follow certain quality standards set by the organisations issuing these certifications.

Thus, if a bottle of honey or a biscuit packet has one of these logos on it, then it implies that the product is of good sokutions. Question 8. What legal measures were taken by the government to empower the consumers in India?

Answer 8. Legal measures taken by the government to empower consumers in India are plenty. Then, in Octoberthe Right to Information Act was passed, ensuring citizens all information about the functioning of government departments.

Also, under COPRA, a consumer can appeal in state and national courts, if his case has been dismissed at the district level. Thus, consumers have the right to represent themselves in consumer courts. Question 9. Mention some of the rights of consumers and write a few sentences on. Answer 9. Producers need to strictly claas the required rules and regulations.

There are many goods class 10th economics chapter 5 ncert solutions services that we purchase require special attention to safety. For example: pressure cookers have a safety valve which if defective can cause accident.

LPG gas cylinder should be sealed and leak proof. Right to be informed: When we buy a commodity, we find details given on the packing. These details are about ingredients used, price, batch no. We have right to be informed about these information, so that consumers can complain and ask for compensation or replacement in case a product proves to be defective.

Solutionw days this right has been expanded to cover various sconomics provided by the government. In Octoberthe Government of India enacted RTI Right to Information Act, which ensures its citizens all the information economlcs the functions of government departments.

Right to choose: Any consumer who receives a service in whatever capacity, regardless of age, gender and nature of service, has a right to choose whether to continue to receive the service. Right to seek redressal: Consumers have this right against unfair trade practices and exploitation.

If damage is done to the consumer, he or she has the right to get compensation depending on the degree of damage. They guide consumers on how to file cases in the consumer courts. They also receive financial support from the government to create awareness. Question By what means can the class 10th economics chapter 5 ncert solutions express their solidarity? These groups guide individuals on how to approach a consumer court, and they even fight cases for consumers.

Such groups receive financial aid from the government to create public awareness. Participation of one and all will further strengthen consumer solidarity. Critically examine the class 10th economics chapter 5 ncert solutions of consumer movement in India.

Answer The consumer movement in India has made some progress in terms of numbers of organised groups and their activities. There are clwss more than consumer groups in the country of which, unfortunately only about are well organised and recognised for their work. However, the consumer redressal process is becoming cumbersome, expensive and time consuming because many a time, consumers are required to engage lawyers.

These cases require time for filing and attending the court proceedings. In most purchases cash memos are 10tth issued hence evidence is not easy to gather.

Moreover most 10hh in the market are small retail sales. The existing laws are also not very clear on the chapger of compensation to consumers injured by defective products. Filing cases, attending court proceedings, hiring lawyers, and other procedures make it cumbersome.

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Answer Rules and regulations are required in the marketplace to protect consumers. Hence, rules and regulations are needed to protect the scattered buyers from powerful and fewer producers who monopolise markets. For example, a grocery shop owner might sell expired products, and then blame the customer for not checking the date of expiry before buying the items. What factors gave birth to the consumer movement in India?

Trace its evolution. Answer The factors that gave birth to the consumer movement in India are manifold. It started as a "social force" with the need to protect and promote consumer interests against unfair and unethical trade practices.

Extreme food shortages, hoarding, black marketing and adulteration of food led to the consumer movement becoming an organised arena in the s. Till the s, consumer organisations were mostly busy writing articles and holding exhibitions. More recently, there has been an upsurge in the number of consumer groups who have shown concern towards ration shop malpractices and overcrowding of public transport vehicles.

The spread of consumer movement in India has been influenced by the Government of India in favour of consumer protection. They enacted the Consumer Protection Act in to safeguard the interests of the consumers. To improve the market conditions which provide consumers with more choices at a lower price.

To reduce the incidences of consumer exploitation by the sellers in the market place. Factors which cause exploitation of the consumers are.

The rationale behind the enactment of Consumer Protection Act was to safeguard the interests of the consumers against their exploitation and to grant them the right to seek redressal against the unethical and unfair trade practices. While visiting the shopping complexes , our duties as consumers are as follows:. This is because these are the certification marks which tell us that the product has been checked and it meets the required mandatory standards.

Legal measures taken by the government to empower the consumers in India are. Some of the rights that consumers have are. C onsumers can express their solidarity by organising themselves into groups to fight against the exploitative trade policies. These groups can help people in registering cases against the market fraud and even represent them in consumer courts. Writing articles in the newspapers and magazines in order to create consumer awareness and supporting various issues related to the protection of consumer rights is another way of supporting the consumer movements.

Though the consumer movement in India has made some progress, many goals are still remains unachieved. The consumer redressal process is expensive and time consuming. Hiring lawyers and filing cases in the court requires a lot of money. Many illiterate and poor people do not file cases because of the necessity to attend court or many a times they do not have the required money and time to do so. In India, many times, shopkeepers do not give proper bill of the purchased commodity, and hence filing a case against these sellers becomes very difficult.

Apart from these, the rules and regulations which regulate the working of the markets are often not followed. Consumers need to be more active and involved in movements against the exploitative trade and market policies.

Global level institution of consumer welfare organisations. Enter the OTP sent to your number Change. Resend OTP. Don't miss this! Ok Cancel. Ok Choose Chapter. Ok Choose Topic. Yes No. Choose Subjects. Choose Chapters. Chapter 5 - Consumer Rights Exercise 87 Solution 1. Factors which cause exploitation of the consumers are Illiteracy and ignorance of the consumers: Many consumers are illiterate and ignorant about their rights as consumers.

It is particularly true for the consumers of rural areas. Lack of proper documentation: Many consumers do not take proper cash memo from the shopkeeper. As a result, if the product turns out to be defective, it becomes extremely difficult to either replace the product or to claim the money.

Unorganised consumers: In India, the consumers are widely dispersed and are not united or organised. Hence, the consumers are easily exploited by the traders who are economically more powerful and organised in nature. Deceptive advertising: Some traders provide misleading information about the quality, safety and utility of their products through attractive advertisements.

The consumers are misled by these advertisements. Poor governance: The government authorities often fail to take proper steps to raise consumer awareness. It has to take measures to educate the rural people about their rights as consumers.

While visiting the shopping complexes , our duties as consumers are as follows: To check the expiry date of a product which we intend to purchase To keep ourselves informed about the product which we are purchasing To check the ingredients which are used in the product To purchase the commodity at maximum retail price MRP To check whether the shopkeeper is weighing the products correctly To look for the standard quality certification marks such as ISI, Agmark, FPO, Eco-mark and Hallmark while making the purchases.

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